Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

SHIPPING: Currently only shipping to customers in USA from our website. Contact us for international orders.
We ship USPS First Class Mail and Priority. In some cases we use FedEx Home Delivery and may offer expedited shipping at your cost. We always use the most affordable shipping that includes tracking.

PAYMENT: All online orders are processed through PayPal but you may also use a credit or debit card during checkout. Alternately you may use PayPal.

REFUNDS & EXCHANGES: All sales are final since they are handmade. However, if there is an error or defect on your order, we will offer a complete refund or exchange upon return receipt and complete product inspection.

If you have any questions or concerns about anything at all, please let us know. We are happy to assist you.

ADDITIONAL INFORMATION: Since all leather hides are different, not all products will look the same. That is the beauty of leather. Each item is unique in its own way.

Availability of leather varies depending on demand and supply. Leathers can sometimes take weeks to be delivered to us.